This privacy statement covers the site www.AmericanRetailSupply.com. Because this website wants to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information practices and have its privacy practices. This statement will answer the following questions?
If users have questions or concerns regarding this statement, they should first contact customer service by
American Retail Supply is the sole owner of the information collected on www.AmericanRetailSupply.com. American Retail Supply collects information from our users at several different points on our Web site.
We request information from the customer on our order form. A client must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill client’s orders. If we have trouble processing an order, the information is used to contact the client. We may send you an e-mail communication from time to time to let you know about specials and new products.
Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information, but may be linked to a business or company. We may use this linked information to contact businesses that we feel may benefit from a customer-service oriented phone call or email based on observed actions on our domain.
We send all new members a welcoming email to verify password and username.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
We do not sell, trade, rent, or otherwise share your personal information with third parties.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
This Web site contains links to other sites. Please be aware that we, American Retail Supply are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used shared with the contest survey sponsors to notify the winners and award prizes. Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.
When you submit personal information on this Web site, we will protect your information both online and offline. When you submit sensitive information (such as credit card number), it is encrypted and is protected with the best encryption software in the industry - (Secure Socket Layer). While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
We also use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once we receive it. For example, we store the personal information you provide on computer systems with limited access that are located in secured facilities. American Retail Supply employees are trained and kept up-to-date on our security procedures. If you have any questions about the security at our website, you can send an email to [email protected]
If a Customer’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done at the member information page or by emailing our Customer Support at [email protected]. Or, contact us by telephone or postal mail at the contact information listed below.
If, however, we are going to use a specific users’ personally identifiable information in a manner different from that stated at the time of collection we will notify specific users via email. Specific users will have a choice as to whether or not we use their information in this different manner. However, if specific users have opted out of all communication with the site, or deleted/deactivated their account, then their personal information will not be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change.