Use Your Point of Sale Computer System to Catch Employees In Your Retail Store Who Are Stealing From You
Use Your Point of Sale Computer System to Catch Employees
In Your Retail Store Who Are Stealing From You
How Peter Johnson
(Manager of American Retail Supply Point-of-Sale Support)
Used Our Client's SmartRegister
Point-of-Sale Computer System
To Bust The Crook Who Was Stealing From Her
& Save the Company
I'm Mary Smith and I own Cottonwood Gift Shop. I want to tell you how Peter Johnson from American Retail Supply helped me catch an employee who was stealing a tremendous amount of money from us.
While looking at my reports from my SmartRegister POS System that I got from American Retail Supply and my own feel for our cash position and how much cash should be in our register I began to think that maybe one of my employees was stealing money. I knew Peter really understands what goes on with my Point-of-Sale software and I thought he might be able to help me find out what was going on.
I called Peter and told him what I thought might be happening. He asked me a few questions, logged onto my system, performed his magic, and after a few phone calls we were able to narrow down the cash shortage and determined that one employee was doing 400% more in cash returns than any of the others.
That week, after installing a camera system I actually caught the employee red-handed.
Now with proof, I called the local police and met with an officer. When the officer came to confront the employee, the employee actually confessed to stealing thousands of dollars! That might have been the end of it, but because of the reports that Peter had run, I knew that the actual amount might be four times as much!
As I pressed for the full amount, there were many times when I got so discouraged and wanted to give up because the prosecuting attorney kept coming back to me wanting more and more complicated reports as proof. Peter patiently worked with me and went above and beyond to deliver what the police department wanted, and helped me understand what the POS system was trying to tell us about what actually took place. There is no way I could have done it without the help from Peter and American Retail Supply.
While it was a hard lesson for me, I am so thankful that I had Peter and the information in my SmartRegister system so we could identify the thief, catch her, and stop the loss of cash.
The names in this article have been changed to protect our innocent client. We asked the actual Mary if we could give you her name and contact information if you want to verify this story. Her reply was, "Peter became our advocate, whatever it takes to get the word out." So, if you're serious about finding out what the SmartRegister System supported by Peter and his team can do for you and want to verify this story we can get you in contact with the actual “Mary”.
Peter Johnson writes a short non-techie tip each week delivered via email to teach you how to use technology to grow your business and be more profitable. If you want to receive his weekly tip just follow this link and sign up.
You can learn more about the SmartRegister Point-of-Sale Computer System that Mary and Peter used to catch the crook when you request our FREE Retail Success Kit. The FREE Retail Success Kit Includes:
Case Studies - How 8 Independent Retailers Use POS Software to Grow Their Business in Any
Free E-Book - The 10 Questions You Must Ask Before You Invest in a POS System For Your Store.
DVD Video Demonstrating how easily and effectively independent retailers are making the switch from either cash registers or outdated software to newly updated versions.
Again, to get Peter’s tips each week follow this link.
To get your FREE Retail Success Kit follow this link.